Us and our red tapes

I got so pissed i was woken up early that i screwed 2 customer service occifers within 20mins. Long-distance sumore! And thinking about the trunk call i was making (UAE rates are ridiculous!!) made things even worse for the second occifer.


The first one quickly made things easy for her albeit the Singaporean way: shoo me off to another number saying its not her duty and that i was making this call to her mistakenly.


The second was kinda good tho, she addressed my issues and even gave me solutions despite me making no sense of myself. I know because i gots meself thinking why did i call her in the first place. Oh ya, to ask for my laptop.


Fine, let me explain things. I was supposed to collect / redeem / rob a Compaq Presario Notebook from HP at Funan as an offer for signing up with Starhub on their new Maxonline offer. Yippee.


Actual plan was to make my way to Funan and since i'm not in SG, simply authorize someone to collect it on my behalf. All the necessary documents are printed and ready for the transaction. But they made a mistake (Aha...here comes the tricky part) in their installation of certain parts within the laptop. And as the new mail also says, they are giving me 3 options as a gesture of goodwill. One of the options - the one i'm opting for - is to make a one-to-one exchange for another, supposedly better, laptop model. I'm now beginning to wonder if that gesture requires the longer digit of a V-sign.


To cut the story short, i was told to fax an ackowledgement form to reserve the NEW & IMPROVED noteboook. Now, they forgot one minor detail. They misplaced the fax machine that was supposed to come along with the apology-mail. Cos i can't fax from home. And screw me if i'd spend another few dollars, and in this case also, get someone else to go to the nearest post office and fax that document on my behalf.


The best part is, i have my own collection party arriving from Dubai, via Melbourne, cos she does not enjoy fighting with me over who gets to use the internet so that new laptop is our saviour. Now she gets to collect fuck all cos nothing was done earlier to rectify any possible problems.


Maybe it was my fault to hand over the initial collection issues to my brother. Cos he didn't do anything about it. Then again, ultimately, its not his problem. I should have made the call and necessary arrangements myself.


So i'm not totally sore about this. I'm just hoping Niza and I won't argue on who get to use the PC. Althougth i doubt it would be peacefully solved.